Case Study · PropTech

Aegis PropTech

24/7 voice-AI agent that eliminated after-hours lead drop-off for a UK property firm.

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PropTech·United Kingdom·Voice-AI agent

Project overview

What Aegis PropTech is

Aegis PropTech is a UK property firm that was losing enquiries outside office hours. Infomist built a 24/7 voice-AI agent, integrated with its CRM and operational workflow.

Industry

PropTech

Location

United Kingdom

The challenge

Enquiries that arrived after hours went unanswered until the next working day, by which point many leads had gone cold.

The solution

A 24/7 voice-AI agent that answers inbound calls, captures qualified enquiries and writes them straight into the CRM, with an automation workflow to route follow-up.

Scope of work

What Infomist delivered

AI Agent Development

A 24/7 voice-AI agent that answers inbound calls and qualifies enquiries.

Workflow Automation

Automated routing so captured enquiries reach the right person for follow-up.

CRM Integration

Enquiries written straight into the firm's CRM in real time.

How we build

Our approach to the work

The framework every Infomist engagement follows, adapted to each project's product, users and constraints.

Discovery

Map the product, its users and the workflow it has to fit into.

Design & architecture

Shape the interface and the technical structure before building.

Build

Engineer the core platform and features in production-ready increments.

Launch & iterate

Integrate, test, deploy, then keep improving against real use.

How it works

The workflow

1
Inbound call
Arrives at any hour, in or out of office time
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2
Voice-AI agent
Answers, understands the enquiry and asks qualifying questions
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3
Automation routing
Sends the qualified enquiry to the right person
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4
CRM
Recorded in real time, ready for follow-up